% of referrals that are repeat referrals within 12 months

Monitoring

% of referrals that are repeat referrals within 12 months of a previous referral

The percentage of re-referrals for 2020/21 was 15.1%, a reduction from 16.7% in the previous year.

During Q2 21/22, re-referral rates are at 13.1% of all referrals received.

Shropshire has comparatively low levels of re-referrals, with the 2020/21 rate lower than all comparator groups.

The rate for Shropshire was 15.1% compared to England 22.7%, West Midlands 20.4% and Statistical Neighbours (SN) 20.44%.

SN = Those local authorities most statistically similar to Shropshire