The council faces a number of challenges to deliver services in a rural county with an above average number of older people who will require more support. Reductions in funding from central government requires the council to transform the way it delivers its services. This will require new ways of working and increased co-operation with our partners, voluntary sectors, businesses and communities.

Our focus is to be an innovative and resourceful Council; being as efficient as we can be and identifying and pursuing opportunities to generate income which can be invested into services.

Finance

Gross budget - forecast outturn
Needs Improvement
30 Jun 18
£568,740,000
 
Needs Improvement
Dedicated Schools Grant (DSG) per pupil
Monitoring
30 Sep 17
£4,465.69
 
Monitoring
Total Dedicated Schools Grant (DSG)
Monitoring
30 Sep 17
£124,350,000
 
Monitoring

Human Resources

Number of staff FTE
Monitoring
30 Jun 18
2,512
 
Monitoring

Compliments and Complaints

Number of Compliments
Monitoring
30 Jun 18
101
 
Monitoring
Number of complaints
Monitoring
30 Jun 18
316
 
Monitoring
Number of complaints raised with the ombudsman
Monitoring
31 Mar 18
84
 
Monitoring
% of complaints upheld by the ombudsman
Succeeding
31 Mar 18
32%
 
Succeeding

Improving the efficiency of the Council

New measures are under development
Awaiting Data
 
 
 
Awaiting Data

Commercial operations

New measures are under development
Awaiting Data
 
 
 
Awaiting Data