Number of Compliments

Monitoring

Number of compliments recorded in the compliments and complaints system

The number of compliments Shropshire Council has recorded within its customer feedback system remains fairly steady over the last few quarters. Whilst complaints must be formally reported in line with the Council’s procedures but there are no such requirements to report compliments and compliments appear to have decreased over time, with a noticeable reduction in compliments in quarter 1 compared to previous quarters.