Road conditions - % of non principal classified roads where maintenance should be considered

Monitoring

Proportion of B and C-class road carriageways where maintenance should be considered

An annual survey of road conditions is used to develop and prioritise planned road maintenance and resurfacing schedules. This does not affect highway inspection regimes to identify highway faults.

The latest highways survey results shows a 1.4%  increase of non principal classified roads where maintenance should be considered. This increase is at the upper end of the survey tolerance and has been raised with the asset management steering group.  The survey data is used to develop and prioritise planned road maintenance and resurfacing schedules.

The data has been analysed and a number of possible causes for the increase have been highlighted including random variation in the survey, bias and actual degradation of the network.

The service is maintaining its concern about the indicator. The subsequent survey for 2017/18 will confirm whether survey error/bias or actual condition is responsible for the change.

Shropshire Council maintains 5,200km of road and has a very low spend per km of road and per head of population when compared to all of the other unitary authorities in England. The service has seen a revenue budget reduction of £850,000 over the last two years which increases the pressure to maintain a high level of customer service, to provide a safe environment for travelling and to maintain the highway asset in a condition proportionate to the budget available.

A number of key performance indicators relating to customer satisfaction are measured annually through the annual National Highways and Transport (NHT) survey. Latest results from this survey show that despite funding reductions the overall satisfaction with highway services has been maintained.